Terms and Conditions

Effective Date: Nov 1st, 2018

Last Updated: Nov 21st, 2024

Welcome to ID Cosmetic Clinic! By booking an appointment or using our services, you agree to the following Terms and Conditions. Please read them carefully.

1. General

1.1 These Terms and Conditions apply to all services provided by ID Cosmetic Clinic.
1.2 By accessing our website or visiting our clinic, you agree to comply with these Terms.
1.3 We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our website.

2. Services

2.1 All services are subject to availability and consultation approval by our licensed professionals.
2.2 Results of treatments may vary depending on individual factors. While we strive for excellent outcomes, results are not guaranteed.
2.3 Our treatments are only available to clients aged 18 or older unless accompanied by a legal guardian.

3. Bookings and Appointments

3.1 Appointments can be booked online, over the phone, or in person.
3.2 A deposit may be required to secure your booking.
3.3 Arriving late to an appointment may result in a shortened session or rescheduling at the clinic’s discretion.

4. Cancellations and Refunds

4.1 Cancellations must be made at least 48hrs before your appointment to avoid forfeiting your deposit.
4.2 Refunds are not provided for completed services, except in cases of clinic error or as required by law.
4.3 Package deals or promotional services are non-refundable and non-transferable.

5. Medical Disclosures

5.1 Clients must provide accurate and complete medical history during the consultation process.
5.2 Failure to disclose relevant medical conditions or medications may result in treatment refusal.
5.3 The clinic is not liable for adverse effects due to undisclosed medical conditions.

6. Liability

6.1 ID Cosmetic Clinic will not be held responsible for any loss, injury, or damage arising from the use of our services unless caused by negligence.
6.2 Post-treatment care instructions must be followed carefully. Failure to comply may affect results and is the client’s responsibility.

7. Privacy

7.1 We value your privacy and handle your personal data in accordance with our Privacy Policy.

8. Promotions and Discounts

8.1 Discounts and promotions are time-limited and cannot be combined unless explicitly stated.
8.2 Promotional packages must be used within the specified time frame.

9. Dispute Resolution

9.1 In case of disputes, please contact us at consultation@idcosmeticclinic.ca to address your concerns.
9.2 If a resolution cannot be reached, disputes will be governed by the laws of Ontario, Canada.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
Email: consultation@idcosmeticclinic.ca
Phone: (905)-477-2225
Address: Unit 113-115-116-117, 30 Gibson Dr. Markham L3R2S3 ON