Contents
01About this policy
This policy explains how ID Cosmetic Clinic ("we", "us", "our"), 30 Gibson Drive, Units 113 and 115–117, Markham, Ontario L3R 2S3, collects, uses and protects personal information when you use our website, idcosmeticclinic.ca, and when you contact or visit our clinic.
Information about your health that you share with us for your care is personal health information under Ontario's Personal Health Information Protection Act, 2004 (PHIPA). Dr. Dan Xu is responsible for this information and is our Privacy Officer.
Please read this policy together with our Terms of Service.
02Information we collect
- Information you give us, such as your name, phone number, email address and date of birth, and what you tell us when you book, fill in a form, chat, call or message us, or subscribe to our updates.
- Health information collected at your consultation and treatment, such as your medical history, medications, allergies, treatment notes and clinical photographs.
- Website information, such as your device and browser, the pages you visit and how you reached our website, collected through cookies and similar technologies.
We do not collect payment card details through this website.
03How we use and share information
We use your information to answer your questions, book and manage appointments, assess you and provide your care, keep clinical records, take payment, send you appointment messages and improve our website and services. We send promotional messages only if you have agreed to receive them.
We do not sell or rent your personal information. We share it only:
- with other health care providers involved in your care, as needed for your care;
- with service providers that help us run the clinic and our website, who may use it only for that work and must protect it;
- with a financing company, only if you choose to apply for financing;
- when the law requires or permits it.
Some of our service providers may store or process information outside Canada, where it is subject to the laws of that country.
04Cookies and your choices
Our website uses cookies and similar technologies to work properly, to understand how it is used and to measure our advertising. You can block or delete cookies in your browser settings; some parts of the website may then not work as intended. You can also manage ad personalization in your Google Ads settings and at youradchoices.ca.
You can stop promotional emails or text messages at any time by using the unsubscribe link, replying STOP, or contacting us. We will still send messages about your appointments.
05Protecting your information
We use reasonable administrative, technical and physical safeguards to protect your information, and only staff who need it for their work can access it. Clinical records are kept for as long as Ontario rules require; other information is kept only as long as we need it. No method of sending or storing information is completely secure, so please do not send detailed health information by email, text or messaging apps.
06Your rights and how to contact us
You may ask to see or correct the information we hold about you, or withdraw your consent to promotional messages. Please contact our Privacy Officer:
Dr. Dan Xu, Privacy Officer, ID Cosmetic Clinic
30 Gibson Drive, Units 113 and 115–117, Markham, Ontario L3R 2S3
[email protected] · (905) 477-2225
If you are not satisfied with our response, you may contact the Information and Privacy Commissioner of Ontario at ipc.on.ca.
07Changes to this policy
We may update this policy from time to time. The current version is always posted on this page with its date. This policy is available in English and Simplified Chinese; if the two versions differ, the English version prevails.
