Privacy Policy

At ID Cosmetic Clinic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with privacy laws.

Introduction

ID Cosmetic Clinic (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, idcosmeticclinic.ca (the “Website”). By using our Website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information from you:

  1. Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and any other details you provide through our contact forms or service bookings.

  2. Non-Personal Information: Information about your use of the Website, including your IP address, browser type, operating system, and pages visited. This information is collected through cookies and other tracking technologies.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services.

  • Respond to your inquiries and process service bookings.

  • Send promotional communications, if you have opted in to receive them.

  • Maintain the security and functionality of our Website.

  • Comply with legal obligations.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers, encryption protocols, and access controls.

Sharing Your Information

SMS opt-in information and phone numbers collected specifically for SMS purposes are NOT shared with third parties under any circumstances.

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our Website and providing our services, subject to strict confidentiality agreements. We may also disclose your information if required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience and gather information about how you use the site. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information.

  • Request deletion of your personal information, subject to legal requirements.

  • Opt-out of receiving promotional communications.

To exercise these rights, please contact us at info@idcosmeticclinic.ca.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

SMS Data Privacy Policy

SMS opt-in information and phone numbers collected specifically for SMS purposes are NOT shared with third parties under any circumstances.

Even if customers provide explicit consent to share their information, we still stick to non-share data policy, all collected data especially data for SMS purposes will NOT shared with third parties.

Consent for SMS communications

Information obtained as part of the SMS consent process will not be shared with third parties.

SMS Examples:

Example 1:

       ” Thank you for being a loyal customer with us!
         Get 50% off for your next aesthetic treatment or intimate care consultation.

         Text HELP for assistance, or reply STOP to opt-out. “

Example 2:

       ” Double the Beauty Bundle – Book a double eyelid treatment and eye rejuvenation together for 20% off.

          Available for a limited time. Contact our consultant at (905)-477-2225 for more details. 

          Text HELP for assistance, or reply STOP to opt-out. “

 
SMS Terms & Conditions

SMS Consent Communication:

The information (905) 477-2225 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from ID Cosmetic Clinic (ID Science Ltd.), you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers 

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr.Xu at ID Cosmetic clinic on Jan 15th at 2:00 pm. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your appointments / billing, etc..

Potential associated costs

Standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred from receiving messages.

How to opt-in

To opt-in to our messaging service, you must provide explicit consent by submitting a quotation / appointment form and checking the checkbox of “Privacy Policy & Terms of Conditions” through our website.

By texting ID Cosmetic Clinic (ID Science LTD.), you are agreeing to receive Marketing messages from ID Science LTD.. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; You may receive 2 messages per week. Visit https://idcosmeticclinic.ca/privacy-policy/ to see our privacy policy and https://idcosmeticclinic.ca/terms-and-conditions/ for our Terms of Service.

How to opt-out

You can opt out of receiving further messages at any time by replying with STOP. After opting out, you will no longer receive further messages unless you opt back in.

How to get Help

You can reply HELP for assistant, or you can email us at info@idcosmeticclinic.ca or call us at (905)-477-2225.

For more information about how we collect, use and protect your personal data, please refer to our Terms and Conditions.

Others

Data Retention

We retain your data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You can request data deletion at any time.

Security

We implement industry-standard security measures to protect your data from unauthorized access, including encryption and secure servers. 

We do not share any individual’s consent to receive SMS from ID Cosmetic Clinic with third parties. We do not share phone numbers for SMS purposes or affiliate marketing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

ID Cosmetic Clinic
Email: info@idcosmeticclinic.ca
Website: idcosmeticclinic.ca

Effective Date: January 3, 2025